Frequently Asked Questions

How to get started
How do i sign up to eshop?
How do i sign in after creating an account?
What do i do when i forget my password?
I can’t sign in to my account
Shopping on eShop
How To Shop On Eshop?
Does it matter if i pay on delivery or pay online?
How do i save items to view later?
How do i pay for items purchased?
What is eshop wallet?
Should i pay to any individual account?
How do i track orders
How do i check status of my order?
How do i know if it has been shipped?
How can i cancell order?
How can i print an invoice for an order?
How many days does it take to deliver?
How will my delivery be done?
Will my items be delivered in a single package?
What should i do after my order has arrived?
Cancellations and returns
How do i cancell an order?
Can i return it if i do not want item?
What should i do incase of damaged or defective product?
Are there specific products that can’t be returned?
Return policy
What is Your return Policy?
Requirements for a valid return
What are your Requirement for a valid return?
How to return
Payment methods
At Checkout, select a payment option;