Delivery on eShop
Thanks for stopping by! The information you need to know about our delivery can be found on this page:
Business days are from Monday to Friday, and do not include weekends or public holidays.
Where does eShop deliver?
Items ordered through our Online Store are delivered to almost all the 36 states in Nigeria with valid addresses.
Certain items may have transportation restrictions, and cannot be shipped to some locations.
What delivery options do I have on eShop?
You can choose from our Same-Day Delivery or Next-Day Delivery or the Standard Delivery.
We offer same day (24 hrs) delivery in Lagos for orders placed before 12 pm which is based on specific locations within the state. Your order will be delivered the same day before 5 pm. We deliver to verified residential or office addresses on business days of the week. Orders placed after 5pm will be delivered within 3 days. During high season and Sale, Same day delivery might be unavailable.
We also offer a next day (48 hrs) delivery for orders placed before 2 pm. Your order will be delivered the next day before 5 pm. We deliver to verified residential or office addresses on business days of the week. Orders placed after 5pm will be delivered within 3 days. During high season and Sale, Next day delivery might be unavailable.
We will deliver your purchase within 3-7 working days after receiving your order confirmation. Standard delivery charges vary by products and their weight is free. Sometimes, delivery might take a little longer depending on locations and logistics.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address: select Home delivery as delivery location in checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address: select Home delivery as delivery location in checkout, untick your home address as delivery address and select or enter an alternative address.
Delivery at our Pickup Station: select this option to pick up your order at our designated pick up station.
What are the costs for delivery when shopping online?
The Standard delivery fee is not specific and is dependent on the Location and Weight of the Items ordered. Same applies to Same-Day and Next-Day delivery options.
How can I track my order?
As soon as we receive and confirm your order a shipment confirmation email will be sent to you along with the delivery information and a link to track your order online via your account page.
For Undeliverable Orders
If unable to deliver an order according to your chosen delivery option it will be returned to us.